Your Data, Your Rights
This Privacy Policy explains how tmtplay collects, uses, stores, and protects the personal information of Filipino players who register and use our platform. We are committed to keeping your data safe and being transparent about how it is handled at every step.
Last updated: January 2025
tmtplay is an online entertainment information platform operating in the Philippines, providing slot game content and casino-style gaming features to registered Filipino players. When you create an account or interact with our platform, you are sharing personal information with us, and we take that responsibility seriously. This policy applies to all users of the tmtplay website and any associated mobile applications. We process your data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is handled, you can reach our support team through the contact details available on our FAQ page.
When you register on tmtplay, we collect personal information including your full name, date of birth, email address, mobile number, and payment details. We also collect technical data such as your IP address, device type, browser information, and session activity logs when you use the platform. This information is gathered directly from you during registration and account use, as well as automatically through cookies and similar tracking technologies. We may also collect identity verification documents when required to comply with our age verification and anti-money laundering obligations. We only collect information that is necessary for the purposes described in this policy and do not request data beyond what is reasonably required.
Your personal data is used primarily to create and manage your tmtplay account, process deposits and withdrawals, and provide you with access to our gaming features. We also use your information to verify your identity and age, detect and prevent fraud, and comply with our legal and regulatory obligations under Philippine law. With your consent, we may use your contact details to send you platform updates, promotional information, and service notifications — you can opt out of marketing communications at any time. Technical data is used to improve platform performance, troubleshoot issues, and enhance the overall user experience. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.
tmtplay does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legalorder. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We take all reasonable steps to ensure that any third party receiving your data maintains the same level of protection that we apply ourselves.
tmtplay uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular and where users encounter difficulties, allowing us to make targeted improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity across unrelated third-party websites. For more information about how we use cookies, visit our FAQ page.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive information such as payment details is handled through certified payment processors. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to your data. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your account credentials confidential at all times.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and financial record-keeping obligations. Under Philippine anti-money laundering regulations, certain transaction records must be kept for a minimum period as prescribed by law. When your data is no longer required for any legitimate purpose, we securely delete or anonymise it in accordance with our internal data retention schedule. If you request the deletion of your account, we will process your request promptly, subject to any legal obligations that require us to retain specific records. You may contact our support team through the FAQ page to request information about the specific retention periods that apply to your data.
Under the Philippine Data Privacy Act of 2012, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and object to certain types of processing. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team — details are available on the FAQ page. We will respond to all verified data subject requests within the timeframes required by applicable law.
tmtplay reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through their account email address. We encourage you to review this policy periodically so that you remain informed about how we are protecting your information. Continued use of the platform after any changes have been published constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options, including account closure.
At a Glance
Here is a quick summary of the most important ways tmtplay protects your personal data.
All data transmitted on the platform is protected with industry-standard encryption. Your payment details are handled exclusively through certified, secure processors.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within tmtplay and its trusted service partners only.
Under the Philippine Data Privacy Act, you can access, correct, or request deletion of your data at any time. Our support team is ready to assist with any data-related request.
We use cookies only to improve your experience and keep the platform running smoothly. You can manage your cookie preferences through your browser settings at any time.
We only keep your data for as long as legally required or operationally necessary. Once no longer needed, your information is securely deleted or anonymised.
Our privacy practices are aligned with the Philippine Data Privacy Act of 2012 (RA 10173). We respect the authority of the National Privacy Commission and cooperate fully with its processes.
If you have any concerns about how your personal data is handled, our support team is here to help. You can also visit our FAQ page for quick answers to common questions.